Is this a generic chatbot?
No. The signed-in product is designed around loyalty decisions, programme rules and the user profile.
Airline loyalty optimisation software
Ask a programme-rule question before you book
Put a specific loyalty question into Smart Search and get a decision-grade starting point. The preview classifies the question; signed-in searches are grounded in programme rules and your connected profile.
Working preview
Smart Search
Search focus
Crediting decision
Crediting
Route this to oneworld rule context first.
Signed-in Smart Search adds saved programmes, current status and relevant rule data.
Focus
Crediting
Product
Smart Search
Preview classifies the question. Signed-in Smart Search uses live profile context and available rule data.
Ask Smart SearchProduct view
Built around the status decision, not a generic calculator.
The public preview gives a fast directional answer. The signed-in product then uses your profile, saved programmes and supported rule data before any recommendation is presented.
Preview signal
Rule check
Crediting decision detected
Full product
Profile-aware
Connect flights and programmes before booking decisions.
Travel Smarter
Smart Search preview
Value depiction
Crediting decision detected
FAQ
Common questions about Smart Search
Can it answer fare-class questions?
Yes, where the relevant programme data is available and the fare-class context is specific enough.
Does it replace manual checking?
It gives a grounded decision path, but booking-critical cases should still be checked against the airline fare and rules before purchase.
Next tools
Keep the planning chain connected.
Move from a quick preview into the next loyalty decision with related Travel Smarter tools.