Cookie Policy

Effective Date: January 1, 2025 | Last Updated: January 1, 2025

1. Introduction

This Cookie Policy explains how Travel Smarter Ltd uses cookies and similar technologies on our website and app.

For details on personal data use, see our Privacy Policy.

2. What Are Cookies?

Cookies are small text files placed on your device. We also use similar browser technologies, including local storage and third-party scripts, to keep you signed in, remember consent choices, and enable optional analytics, marketing, and support tools.

3. Types of Cookies We Use

TypePurposeExamples
EssentialRequired for the site to function properly`travelsmarter-session`, `travelsmarter-csrf`, `travelsmarter-auth`, `travelsmarter-refresh`, `oauth-state`
AnalyticsHelp us understand how visitors use our siteGoogle Tag Manager-backed analytics and Microsoft Clarity when enabled and consented
MarketingUsed to deliver relevant advertisementsAffiliate attribution or campaign tooling such as Endorsely when enabled and consented
PreferencesRemember your settings and preferencesPreference and support tools such as Intercom when enabled and consented

*Exact vendor cookies can vary by environment and enabled integrations.

4. Managing Cookies

Cookie Banner

You can accept or reject non-essential analytics, marketing, and preference/support technologies through our cookie banner. Necessary authentication and security cookies remain enabled because the service depends on them.

When you submit or update a consent choice, we also keep a limited server-side record of that decision so we can evidence consent and withdrawal choices, investigate disputes, and maintain compliance records.

Browser Settings

Most browsers allow you to block or delete cookies. See support pages for:

  • Chrome
  • Firefox
  • Edge
  • Safari

Note: Blocking cookies may affect site functionality.

5. Current Cookie and Storage List

The table below lists the main cookies, browser storage entries, and third-party technologies currently used by the app:

TechnologyTypeDurationPurpose
`travelsmarter-session`EssentialSessionServer-managed session identifier for authenticated requests
`travelsmarter-csrf`EssentialSessionCSRF protection token used with state-changing requests
`travelsmarter-auth`EssentialUp to 15 minutesShort-lived authentication token cookie used by the app's auth flow
`travelsmarter-refresh`EssentialUp to 30 daysRefresh cookie used by the app's authentication flow
`oauth-state`Essential10 minutesTemporary state cookie used during OAuth sign-in
`cookie-consent` and `cookie-consent-date`EssentialUntil changed or clearedStored in browser local storage to remember your consent choices
`privacy_consent_events`Necessary accountability recordUp to 24 months, pending final legal sign-offServer-side audit record of consent submissions and withdrawals captured through the cookie banner
Google Tag Manager and connected analytics tagsAnalyticsVendor-definedUsage measurement and analytics when analytics consent is granted and the integration is enabled
Microsoft ClarityAnalyticsVendor-definedSession analytics and product-use insights when analytics consent is granted and the integration is enabled
IntercomPreferences / SupportVendor-definedSupport and messaging widget when preference/support consent is granted and the integration is enabled
Endorsely and `endorsely_referral`MarketingVendor-definedAffiliate attribution when marketing consent is granted and the integration is enabled
Meta PixelMarketingVendor-definedAdvertising attribution and conversion measurement when marketing consent is granted and the integration is enabled

6. Changes to This Policy

We may update this Cookie Policy periodically and will post revisions with an updated date.

7. Contact

Travel Smarter Ltd

Suite J, Athene House, 86 The Broadway, Mill Hill, London NW7 3TD

  • 📧 Privacy: privacy@travel-smarter.com
  • 📧 DPO: dpo@travel-smarter.com

Your Choice: You can manage your cookie preferences at any time through your browser settings or our cookie banner.